FAQ

PAYMENT

 

How will I be charged for pay-per-view purchases?

The following payment methods are accepted by GLORY Fight Fight Fight :

• iDEAL
• VISA
• MasterCard
• American Express
• Apple Pay
• PayPal
• JCB

 

What if my payment method isn’t accepted?

If we are unable to collect a payment, please go to your GLORY Fight Fight Fight account to update or change your payment method.

 

I didn't receive a confirmation email for my PPV buy.

Make sure it is the same email you used during registration and payment.

Make sure to check your spam folder.

If you still cannot find it, you can check your receipt in your GLORY Fight Fight Fight Account (see "How can I view my receipt?" for more information).

You can also contact our customer service team as described at the bottom of this webpage.

 

How can I view my receipt?

To view your receipt, log in to your GLORY Fight Fight Fight account (click on the account button at the top right) then click on ‘Payment Details’.

 

ACCOUNT & LOGIN | ACCOUNT & INLOGGEN

 

I can't login to my account.

Log in to your GLORY Fight Fight Fight Account page by clicking on the account button at the top right of the GLORY Fight Fight Fight website.

Make sure you are using the same email and password you set up during registration and payment. This will be the email on which you have received the confirmation email.

If you forgot your password, see "How do I reset my password?" for more information.

How do I reset my password?

If you have forgotten your password or need to unlock your account, go to the GLORY Fight Fight Fight login screen and click the link that says, “Forgot your password? Click here”.

Enter the email address associated with your GLORY Fight Fight Fight account and you will receive an email with a link to reset your password.

 

CONTENT & STREAMING

 

Can I stream content on a smart TV using Chromecast or AirPlay? | Kan ik video streamen op een smart-tv met Chromecast of AirPlay?

Yes, both Chromecast and AirPlay are supported.

 

Can I watch content on multiple devices?

No, your GLORY Fight Fight Fight account allows you to watch video content on one device at a time. You can have multiple login sessions open simultaneously but will not be able to watch multiple videos at the same time.

If you receive the following message “You are currently watching a video on another device”, you will need to close your previous session and refresh your device/browser to begin watching content on a separate device.

 

What language is GLORY Fight Fight Fight available in?

GLORY Fight Fight Fight is currently available in English, Dutch and French.

 

When does access to the pay-per-view I purchased expires?

Access to the GLORY pay-per-view you purchased expires 7 days after the event.

 

TROUBLESHOOTING STREAMING & TECHNICAL ISSUES

 

Network Connectivity

One of the most common issues seen by GLORY Fight Fight Fight users is that of weak and interrupted internet connectivity within their Wi-Fi Networks. If you see constant buffering or loading circles or frequent changes in the quality of your streams, try these troubleshooting steps:

• Restart your browser, device and home Wi-Fi Network
  • Close the browser that has GLORY Fight Fight Fight open / close the GLORY Fight Fight Fight app
  • Shut down your device
  • Unplug your Wi-Fi router/modem from power for 1-2 minutes
  • Plug your Wi-Fi router/modem back into power
  • Restart the device, open GLORY Fight Fight Fight in a browser or the GLORY Fight Fight Fight app

• Improve your Wi-Fi Signal
  • Move to a more central location / closer to your device
  • Move your Wi-Fi router/modem away from other wireless devices to avoid interference
  • Move your Wi-Fi router/modem off the floor

• Connect your computer directly to the modem
  • Close the browser that has GLORY Fight Fight Fight open
  • Shut down your computer
  • Unplug your Wi-Fi router/modem from power for 1-2 minutes
  • Plug your Wi-Fi router/modem back into power
  • Turn your computer on, plug your computer into your Wi-Fi router/modem via an ethernet cable
  • Open GLORY Fight Fight Fight in a browser

If none of the above work and you continue to experience the same issues, please consider contacting your Internet Service Provider.

 

Desktop Browser Issues

If you are seeing a continuous loading circle or connection error within the video player when trying to access a live pay-per-view event, this may be resolved by signing out of GLORY Fight Fight Fight, clearing your web browser’s cache, and relaunching the browser.

If you are unsure of how to clear your web browser’s cache, please see the below links for instructions from each of the most commonly used browsers:

• Chrome
• Edge
• Firefox
• Safari

Does it matter that I have blocked 3rd party cookies? 

Yes, you will need to unblock 3rd party cookies in order to watch videos. In current versions of Firefox, for instance, follow these steps:

• In the Firefox menu bar, go to Tools > Options 
• In the Options screen, select Privacy 
• Make sure that both "Accept cookies from sites" and "Accept third-party cookies" are checked. 
• In the "Keep until:" drop-down, select either "they expire" or "I close Firefox" 
• Click OK to close the Options screen. 
• Force-reload the page by doing Shift-Reload (Hold down the Shift key on the keyboard, while clicking the Reload button in the browser's button bar.) 
• The videos should now play successfully

 

iPhone/iPad issues

For any issues on the iOS app, please try to reinstall the app from your mobile device:

• Check the app for any updates
• Remove the app from your device
• Restart your device
• Reinstall the app on your device
• If it fails again, try switching Wi-Fi connection

If you continue to experience issues, install any available updates for your iOS. If these suggestions do not resolve the issues you are encountering, please try accessing the app through a different network or Wi-Fi connection to see if the same issues occur.

For more detailed information, please visit the official iPhone support page or the official iPad support page.

 

Android issues

For any issues on the Android app please try to reinstall the app from your mobile device:

• Check the app for any updates
• Remove the app from your device
• Restart your device
• Reinstall the app on your device

If you continue to experience issues, install any available software updates.

If these suggestions do not resolve the issues you are encountering, please try accessing the app through a different network or Wi-Fi connection to see if the same issues occur. For more detailed information, please visit the official Android support page.

 

System Requirements

- Minimum system requirements:

• A broadband internet connection (DSL/cable or higher) of 750kbps or higher is needed for GLORY Fight Fight Fight. If you have an internet connection speed of 5.0Mbps or higher and your computer meets the requirements below, you will be able to enjoy GLORY Fight Fight Fight content at its highest video quality.

- Minimum Windows requirements:

• Pentium III 1GHz or higher or equivalent AMD processor with a minimum of 512MB of memory.
• One of the following operating systems: Windows 10, Windows 7, Windows XP, Windows Vista, or Windows Media Centre Edition, or Firefox v1.5 or above:
• Video adapter and monitor: Super VGA (1024x768) or higher

- Minimum Mac requirements:

• Mac OS 11.0 or later
• Apple M1 chip
• Video adapter and monitor: Super VGA (1024x768) or higher

- Browser compatibility:

• GLORY Fight Fight Fight is available on Google Chrome, Microsoft Edge, Firefox and Safari

- Minimum mobile device requirements:

• Android OS 4.4 or above
• iOS 11.2 or above

 

CUSTOMER SERVICE

 

Still need assistance after reviewing our Frequently Asked Questions?

Please send us an email at: support@gloryworldseries.com and provide us with as much information about your issue as possible including the type of device you are using, the content that you are streaming, and what error is occurring.